Shipping & Sales Policy
Conditions of Sale:
- All sales are final
- All prices are listed in US dollars, with the option to convert to CAD
- All orders are shipped via Canada Post
- All items are shipped from Toronto, Ontario, Canada. Please allow up to two (2) weeks for delivery of all Domestic Orders. For International Orders, please allow one (1) to six (6) weeks for delivery, depending on location.
- All payments must be made via Paypal, VISA or MasterCard. Cash payments are NOT accepted under any circumstances.
- Please allow 2-3 days handling/processing time for all orders.
- Delivery dates are estimated by Canada Post and are to be used for reference only.
- Shipping costs are calculated by Canada Post, and depend on the item’s weight, dimensions, destination, and the shipping method you have chosen.
If you chose a trackable shipping option, please check the delivery status at www.canadapost.ca
- Items shipped internationally via standard surface or airmail are not trackable.
- If your item(s) have not arrived within a reasonable amount of time, and you have been provided a tracking number, please contact Canada Post at 1-866-511-0546. You can also use your tracking number on www.canadapost.ca
Shipping to certain international destinations using the SMALL PACKET AIR MAIL option may take up to 8 weeks.
- Purveyor Underground is not responsible for lost, stolen or undelivered packages/orders sent internationally.
Still have questions? email: firstname.lastname@example.org